Rogers Insurance Privacy Notice – California
Effective January 1, 2020
Rogers Insurance, its affiliates and subsidiaries (collectively “Rogers” or “we”, “us” and “our”) provide insurance to individuals. We strive to protect your privacy. This notice applies to you if you are a California resident and are contacting us to learn about our products, to buy insurance for yourself (for example, auto insurance), or if you are filing a claim against a policy. In this notice, we explain how we gather, use, share, and protect your data. What Personal Data Do We Collect? The types of personal data we gather and share depends on both the product and your relationship to us. For example, we may gather different data if you are a claimant reporting an injury than if you want a quote for auto insurance. The data we gather can include your social security number, income, transaction data such as account balances and payment history, and data from consumer reports. It may also include data gathered in connection with our provision of insurance services, when you apply for such services, or resulting from other contacts with you. It may also include:
How Do You Gather my Data? 1. We gather your personal data directly from you. For example, you provide us with data when you:
2. We also gather your personal data from other people. For example:
How Do We Use Your Personal Data? Rogers uses your data to provide you our products and services and as otherwise provided in this notice. We may use your data and the data of our former customers for our business purposes. Our business purposes include: |
Business PurposeMarket, sell and provide insurance.
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Business PurposeManage your claim.
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Business PurposeDay to Day Business and Insurance Operations.
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Business PurposeSecurity and Fraud Detection.
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Business PurposeRegulatory and Legal Requirements.
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Business PurposeImprove Your Customer Experience and Our Products.
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Business PurposeAnalytics to identify, understand and manage our risks and products.
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Business PurposeCustomer service and technical support:
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Do We Share Your Personal Data?
Rogers does not sell your personal data as defined by California law.
Rogers may share personal data with affiliated and non-affiliated third parties, including:
We may also share data with other companies that provide marketing services on our behalf or as part of a joint marketing agreement for products offered by Rogers. We will not share your personal data with others for their own marketing purposes.
We may also share data about our transactions (such as payment history) and experiences (such as claims made) with you to our affiliates.
Rogers may share the following categories of personal data as needed for business purposes:
Your Agent or Broker
Your agent or broker is may not be a Rogers employee and is not subject to our privacy policy. Because your agent or broker works with you directly, he or she may have data about you that Rogers does not have. Your agent or broker may use this data differently than Rogers. Contact your agent or broker to learn more about their privacy practices.
How Do We Keep your Personal Data Safe?
We maintain physical, electronic, and administrative safeguards created to protect your data from unauthorized access. Our employees are authorized to access your data only for legitimate business purposes.
What Rights Do I Have to Learn More About My Personal Data?
You may have rights under California laws to learn more about our privacy practices.
For example, under the California Insurance Code you may request a copy of certain information about you to review its completeness and accuracy. You must make this request in writing by contacting us as indicated below. We have 30 business days after receiving your request to send the data to you.
To the extent required by law, we will also tell you of any persons to whom we have shared the data in the last two years. We will also share the name and address of any consumer reporting agency from which we have received information about you. Some data we are not required to share.
If you believe the data we have about you is incorrect, you may notify us in writing of what you would like to correct and why. We will respond within 30 business days.
If we agree, we will change our records. We will send the change to any organization that has received the inaccurate information from us. It will also be included in any later disclosures to others.
If we disagree, we will tell you why. You can write us with a short statement explaining why you believe that the data is incorrect. This will become part of the file. We will also send it to any persons that have received the disputed information from us. It will also be included in any later disclosures to others.
You may have additional rights under other California laws. For more information about these rights, please go to the California Supplemental Privacy Notice. If you cannot access the link, please contact us.
Who is Providing this Notice?
This Privacy Notice is provided on behalf of the following Rogers Insurance Services, Inc and affiliates.
Rogers does not sell your personal data as defined by California law.
Rogers may share personal data with affiliated and non-affiliated third parties, including:
- Rogers affiliates;
- Service Providers (such as auto repair facilities, towing companies, property inspectors and independent adjusters);
- Insurance support organizations;
- Brokers and agents;
- Public entities (e.g. regulatory, quasi-regulatory, tax or other authorities, law enforcement agencies, courts, arbitrational bodies, and fraud prevention agencies);
- Consumer reporting agencies;
- Advisors including law firms, accountants, auditors and tax advisors;
- Insurers, re-insurers, policy holders, claimants;
- Group policyholders (for reporting claims data or an audit);
- Service providers and affiliates for actuarial or research studies; and
- As permitted by law
We may also share data with other companies that provide marketing services on our behalf or as part of a joint marketing agreement for products offered by Rogers. We will not share your personal data with others for their own marketing purposes.
We may also share data about our transactions (such as payment history) and experiences (such as claims made) with you to our affiliates.
Rogers may share the following categories of personal data as needed for business purposes:
- Identifiers
- Personal Data
- Protected Classification Characteristics
- Commercial Data
- Internet of other similar network activity
- Professional, employment and education data
- Inferences drawn from personal data
- Risk Data
- Claims Data
Your Agent or Broker
Your agent or broker is may not be a Rogers employee and is not subject to our privacy policy. Because your agent or broker works with you directly, he or she may have data about you that Rogers does not have. Your agent or broker may use this data differently than Rogers. Contact your agent or broker to learn more about their privacy practices.
How Do We Keep your Personal Data Safe?
We maintain physical, electronic, and administrative safeguards created to protect your data from unauthorized access. Our employees are authorized to access your data only for legitimate business purposes.
What Rights Do I Have to Learn More About My Personal Data?
You may have rights under California laws to learn more about our privacy practices.
For example, under the California Insurance Code you may request a copy of certain information about you to review its completeness and accuracy. You must make this request in writing by contacting us as indicated below. We have 30 business days after receiving your request to send the data to you.
To the extent required by law, we will also tell you of any persons to whom we have shared the data in the last two years. We will also share the name and address of any consumer reporting agency from which we have received information about you. Some data we are not required to share.
If you believe the data we have about you is incorrect, you may notify us in writing of what you would like to correct and why. We will respond within 30 business days.
If we agree, we will change our records. We will send the change to any organization that has received the inaccurate information from us. It will also be included in any later disclosures to others.
If we disagree, we will tell you why. You can write us with a short statement explaining why you believe that the data is incorrect. This will become part of the file. We will also send it to any persons that have received the disputed information from us. It will also be included in any later disclosures to others.
You may have additional rights under other California laws. For more information about these rights, please go to the California Supplemental Privacy Notice. If you cannot access the link, please contact us.
Who is Providing this Notice?
This Privacy Notice is provided on behalf of the following Rogers Insurance Services, Inc and affiliates.
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Ohio: 41343 | Oregon: 100171064 | Pennsylvania: 601070| South Carolina: 180702 | Texas: 1616350 | Washington: 846460| Wisconsin: 2660029 |
West Virginia: 100177705 | Acrisure of California, LLC license number of 0K07568.